6C Access to Stadiums
With increasing pressure to provide guests with the best overall experiences when attending sporting events, concerts, or the theater, stadiums, arenas, and theaters increasingly resemble small cities offering a wide array of goods, service, and amenities. While these areas of assembly are diverse and meet a variety needs, they also share common accessibility requirements. Do you know how many accessible seating locations your venue should have? The dimensions that are required when two wheelchair spaces are next to each other? How to determine necessary seating dispersion or the proper lines of sight in an area of assembly? Does your venue have appropriate policies for the sale of tickets to accessible seating locations? Are your staff prepared to address guest concerns about service animals or Segways? Has your venue appropriately considered accessibility when adopting new technologies? What has the U.S. Department of Justice said about these venues? This session will help answer these questions and prepare you to better assist your venue in handling the most common accessibility issues confronted when it comes to design/construction, the provision of auxiliary aids and services, and policies/practices/procedures. Come learn how to create a great experience for guests with disabilities that includes ensuring a compliant facility, policies and staff training.
Participants who sign up in advance will have a chance to submit specific questions in advance so the speakers can customize their presentation to your needs.