2C Accommodations & Customer Service

2C Accommodations & Customer Service

This session will provide a forum to discuss how businesses can accommodate individuals with disabilities and still provide superior customer service. Complying with the Americans with Disabilities Act is both the right thing to do and a way to attract a growing group of customers to your goods and services. Participants are encouraged to bring questions and ideas as we explore best practices for achieving superior customer service while meeting the needs of the disability community.

Speakers
Experience Level
General
Requirements
This course may be applied as elective credits toward certification by ACTCP members.
Session
2C
Start
1:45 PM
End
3:15 PM
Status
Open
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